Shru's Kitchen

faq

How it works.

How do I order a cake?

Once you confirm your order, I will start an email thread and request a Venmo or Paypal payment. The payment must be completed first before the order can be confirmed. Since I bake to order, I do not accept cancellations once the payment has been made.

How do I pick up my cake?

I will send you a text message the day before pickup with pickup instructions and the exact address. If you require the address at an earlier stage after payment and confirmation, please email me.

Pickup is from San Carlos and strictly within the agreed upon time window.

How should I eat my cake?

Food is also about how you eat it! Please read through cake care for details on transporting, consuming and storing the cake.

Read cake care →

What about allergies?

All my cakes are vegan and contain no dairy or egg products. However, all my cakes do contain nuts (almond milk, almond flour and many contain pistachios).

I work out of a shared commissary kitchen where cross contamination is very likely. I also work with limited equipment so equipment is shared between flavors and cakes. In short, if you have a strong allergy to any nut, there might be a significant risk here. If you have a strong allergy to dairy or egg, cross contamination is still possible — while none of these products are used in my cakes, the commissary kitchen has other bakers who do use these products.

Do you do wedding cakes?

At the moment I do not commit to weddings nor do I do custom cake designs, but always happy to recommend vegan bakers who can!